Hi
We are an existing AX 2012 R2 user with sites being rolled out in several countries. We are about to open a new site in Thailand, and I note from the Microsoft documentation that I should contact MS Thailand to obtain a "Customer Sequence Number" which is entered into our AX system to identify us and the software to the Thai Revenue dept.
I have spoken and mailed MS Thailand, and they do not seem to have any idea about this. I've also spoken with MS Dynamics support in the UK (as suggested by MS Thailand) and nobody was able to help at all.
I guess if i needed to buy new licences a local implementation partner might have more of an idea but I already have 500+ licences and don't need any more for this site.
Does anyone have any idea about the correct process required to obtain the Customer Sequence Number.
Regards
Andy